Martin Randall
Martin Randall operates two escorted group tour brands and manages their business activities using Tigerbay. Tours are loaded, priced and sold in the system both on and offline. The integrated websites allow customers to view detailed product information held within Tigerbay’s CMS, and then to securely book and manage bookings online.
The whole business is using Tigerbay’s software to drive efficiency and put our clients at the centre of everything we do. We went through a thorough process of reviewing the relevant systems in the market, and found that Tigerbay was the best fit for our business. The system provides the tours functionality, integrated CMS and e-commerce capabilities we currently need, and gives us the flexibility we’d like for the future. It is easy to use, will increase efficiency, and support the high levels of care that our customers expect. We also find the Tigerbay team, led by Carl Morgan, to be very knowledgeable and professional, and are pleased to be working with them as our technology partner.
Gary Whyte, Digital Project Manager
Sector: Tours