Cardiff, Full Time

We are looking for a creative and driven Product Lead to help take our experienced Product Team to the next level. The role offers a unique opportunity to take ownership of an established, market leading product.

Your mission is to lead our product owners through the full software lifecycle – from clearly identifying a desired outcome, through ideation, requirements definition, design, build, release, testing, evaluation and iteration. Delivering a commercially and technically successful product roadmap and driving effectiveness and efficiencies wherever you can.

Working closely with Customers, other members of the team, and third parties where appropriate, you will need to motivate teams by developing and constantly sharing a compelling vision for the product, driven by customer and market insights and data.

About you:

• You are commercially minded and place customers first.
• You inspire others: You can explain customer problems clearly and include others in the team to discuss solutions.
• You strive to be the best: Self-driven with a keen eye for details you can make things happen, always looking for opportunities, you are determined in pursuit of your own and your customers' goals.
• You are an adaptable and effective communicator. Straight up and honest you can persuade others and you aren’t afraid to challenge something when needed.
• You have an ability to work with a team to develop an inspiring product vision of how you see our product developing.
• A proven track record of being able to deliver highly ambitious products. You’ll be ready to show what these are, and how you made it happen.
• You are data-driven. You need to be able to prioritise the value you can add to customers and get the entire company behind you. Numbers are the best way to do this. You are rigorous about measuring impact and assessing expected impact.
• Experience of Azure Dev Ops, Gherkin and Tour Operating are desirable but not essential.

If this sounds like something you’d like to be a part of please get in touch by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

About Tigerbay

Launched in 2008, Tigerbay delivers a reservation and e-commerce platform for specialist tour operators.

Key areas of functionality within the platform include; quoting and booking management, customer management, contract and inventory management, sales and purchase ledger, rules engine and REST API for integration with websites, other digital platforms and third parties.

We know technology, we know travel, and we keep a close eye on new and emerging trends to help our customers make the most of technological innovations

Based at our head office in Cardiff, our dedicated team is committed to maximising efficiency, profitability and customer experience for your business. We do this by listening carefully to your challenges and opportunities and by working closely with you to find affordable, effective solutions that will deliver ROI.

Tigerbay is part of The ATCORE Group, one of the world's leading travel tech players.