Careers at Tigerbay
We are always interested to hear from amazing people with experience in all aspects and grades of software support and production to join us.
We believe that with our exceptional technology and the right people on board we can deliver unrivalled customer satisfaction. In return we can offer a great location, flexible working hours and some of the best benefits in the sector.
Send us your CV and a covering letter detailing why you’d like to work with us to hr@atcoretec.com
Strictly no agencies please.
Current Vacancies
Product Specialist - Cardiff
What to expect in this role:
We are looking for an individual to join us and develop along an ambitious career path. There will be many opportunities for training and specialisation along the way. The work will be varied and interesting. For a career in tech, this is a great starting role.
Our ideal candidate will receive training and insight on:
- How to use the Tigerbay software
- Software production processes
- our operator business processes
- Skills to support tour operators in their use of our software
The duties & responsibilities of this role include:
- Providing 1st line support to our customer base
- Solving incoming queries using product knowledge
- Testing product functionality and recreating user scenarios. Liaising with customers to understand their needs and issues
- Updating the help desk ticket management system proactively
- Undertaking support or project work, as assigned by Managers
Requirements
To be successful in this role, it would be great if you possess of the following characteristics:
There is no minimum qualification or previous experience in regard to this role. Instead, we seek very bright and very ambitious people. Strong written, verbal and analytical skills are highly desirable and a keen interest in Travel or Technology, or both, is advantageous. However, if you already have experience of working in a software house or provider on either implementation projects or product support then this could be the opportunity for you.
Why join Tigerbay:
In addition to a competitive salary, we offer a wide range of additional benefits, including employer matched contributory pension scheme, travel insurance, healthcare schemes, 25 days holiday, and many more.
Join in the creation of technologies that impact millions of travellers in a multi-trillion dollar industry. Be part of a highly motivated family and grow your career with the guidance of strong leadership.
To apply, please This email address is being protected from spambots. You need JavaScript enabled to view it. and a covering letter detailing why you are the right person for this role.
