Careers

Careers @ Tigerbay

We are always interested to hear from amazing people with experience in all aspects and grades of software support and production to join us.

We believe that with our exceptional technology and the right people on board we can deliver unrivalled customer satisfaction. In return we can offer a great location, flexible working hours and some of the best benefits in the sector.

Send us your CV and a covering letter detailing why you’d like to work with us to careers@tigerbay.co.uk

Strictly no agencies please.

Current Vacancies

Product Lead

Cardiff, Full Time

We are looking for a creative and driven Product Lead to help take our experienced Product Team to the next level. The role offers a unique opportunity to take ownership of an established, market leading product.

Your mission is to lead our product owners through the full software lifecycle – from clearly identifying a desired outcome, through ideation, requirements definition, design, build, release, testing, evaluation and iteration. Delivering a commercially and technically successful product roadmap and driving effectiveness and efficiencies wherever you can.

Working closely with Customers, other members of the team, and third parties where appropriate, you will need to motivate teams by developing and constantly sharing a compelling vision for the product, driven by customer and market insights and data.

About you:

  • You are commercially minded and place customers first.
  • You inspire others: You can explain customer problems clearly and include others in the team to discuss solutions.
  • You strive to be the best: Self-driven with a keen eye for details you can make things happen, always looking for opportunities, you are determined in pursuit of your own and your customers' goals.
  • You are an adaptable and effective communicator. Straight up and honest you can persuade others and you aren’t afraid to challenge something when needed.
  • You have an ability to work with a team to develop an inspiring product vision of how you see our product developing.
  • A proven track record of being able to deliver highly ambitious products. You’ll be ready to show what these are, and how you made it happen.
  • You are data-driven. You need to be able to prioritise the value you can add to customers and get the entire company behind you. Numbers are the best way to do this. You are rigorous about measuring impact and assessing expected impact.
  • Experience of Azure Dev Ops, Gherkin and Tour Operating are desirable but not essential.

If this sounds like something you’d like to be a part of please get in touch by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

About Tigerbay

Launched in 2008, Tigerbay delivers a reservation and e-commerce platform for specialist tour operators.

Key areas of functionality within the platform include; quoting and booking management, customer management, contract and inventory management, sales and purchase ledger, rules engine and REST API for integration with websites, other digital platforms and third parties.

We know technology, we know travel, and we keep a close eye on new and emerging trends to help our customers make the most of technological innovations

Based at our head office in Cardiff, our dedicated team is committed to maximising efficiency, profitability and customer experience for your business. We do this by listening carefully to your challenges and opportunities and by working closely with you to find affordable, effective solutions that will deliver ROI.

Tigerbay is part of The ATCORE Group, one of the world's leading travel tech players.

  • The intuitiveness of the Tigerbay system is one of its key assets; and the simplicity of the back office allows new staff members to be trained quickly and accurately. Tigerbay has also given us the flexibility to be able to offer targeted promotional campaigns online which have proven popular with both trade and direct clients.

    Ski World

     

  • Tigerbay guided us through a smooth implementation. The team are very knowledgeable and through constant communication they helped us prioritise appropriately to ensure the initial installation project went well.

    Beachcomber Tours

  • Tigerbay’s day-to-day usability is fantastic. Bookings now take half the time they did with the previous system. It has helped us increase efficiency, improve accuracy and streamline our business.

    Debbie O’Neill, Head of Customer Experience, Voyages Jules Verne

  • We work closely with Tigerbay on a regular basis. Our website is continually evolving and improving with exciting new features. We implemented Tigerbay and went live as planned. The system is easy to use and made training straightforward.

    Mark Warner Travel

  • The whole business is using Tigerbay's software to drive efficiency and put our clients at the centre of everything we do.

    Martin Randall Travel

  • We are thrilled with our new website. It is much quicker and easier to use. The responsive design functionality is in keeping with the clean, fresh, new look and feel of the website, which also looks great on mobile and tablet. We are so excited and are looking forward to seeing more results coming through over the next few months.

    Turquoise Holidays

     

t: +44 (0)2921 672500
e: info@tigerbay.co.uk
Part of the ATCORE Group
+44(0)2921 672500info@tigerbay.co.uk
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