Sales and management system created for specialist tour operators

taming the complex

Trusted by tour operators

Mark Warner

We work closely with Tigerbay on a regular basis. Our website is continually evolving and improving with exciting new features. 

We implemented Tigerbay and went live as planned. The system is easy to use and made training straightforward.

Beachcomber Tours

Tigerbay guided us through a smooth implementation. The team are very knowledgeable and through constant communication they helped us prioritise appropriately to ensure the initial installation project went well.

Martin Randall

The whole business is using Tigerbay's software to drive efficiency and put our clients at the centre of everything we do.

Hundreds of features

  • User Friendly Point of Sale

    An intuitive system which simplifies and enhances your sales process.

  • Customer Management

    Tailor your marketing by capturing detailed customer data.

  • Quote and booking management

    Build and store customer quotes, then recall at any time. Booking management tools allow easy additions, amendments and cancellations.

  • Product management and marketing

    Present and promote your products, from concept through to marketing and sales, with complete control over pricing and channels.

  • Contract, inventory and yield management

    Input and manage commercial agreements flexibly and efficiently. Use our simple inventory and yield management tools to maximise revenue opportunities.

  • Flexible rules engine

    Multi-use and adaptable rules engine to support your business strategy.

  • Sales and purchase ledger

    Automated operational and accounting processes.

  • User Friendly Point of Sale

    Our integrated DMS generates and stores quality, informative documents, tailored to your brand and personalised to customer requirements.

  • Integrated CMS, powerful cache and websites

    Our integrated DMS generates and stores quality, informative documents, tailored to your brand and personalised to customer requirements.

  • Reporting and analysis

    Tailored, real-time reports at the touch of a button.

    Why Use Tigerbay?

    Flexible Technology

    Designed to meet the evolving needs of tour operators

    The Tigerbay system is purpose-built and continually updated, using innovative technology developed by a team of experts with in-depth knowledge of travel systems. Created specifically for tour operators, the system is fast, flexible and reactive. It can be tailored to meet the needs of your business.

    Open architecture for easy third-party integration

    Whether you need an end-to-end solution or a system that will fit in with your existing technology, Tigerbay can flex to your requirements. The system has seamless access to GDS and other third party product providers to complement your product efficiently.

    Customer Focused

    Professionally managed implementation

    Our implementation team leads and directs the system migration process, providing unrivalled project management and technical expertise. Our experience in the industry means we can tailor our approach to your goals and deadlines, delivering on schedule and to budget, every time.

    Tailored training plans and dedicated support

    Tailored training plans ensure your team is ready to use the platform straightaway, while our support team is on hand to help maximise productivity and output. All client queries are logged, tracked and resolved quickly and efficiently, leaving you to focus on your customers.

    Forward Thinking

    Innovative technology that evolves with your business

    Our mission is to build long-term, mutually beneficial relationships with our customers. We design, develop and deliver innovative technology that evolves with your business and the industry - enabling you to stay ahead of the competition.

    Harnessing the latest technologies

    Tigerbay uses the latest Microsoft technologies (.NET/SQL). The industry-leading system architecture paired with our development, testing and release methodology ensures our system is reliable and scalable, as well as fast and flexible.

    Experienced Development Team

    A development team that knows your business

    Tigerbay's team of travel industry experts has over 100 years combined experience in developing, delivering and supporting tour operator technology. Our unrivalled industry knowledge means the system has been created specifically for tour operators and their customers.

    We are trusted by industry experts

    Our system is used by outbound and inbound tour operators selling package and bespoke holidays, tours, villas, flights, hotels and ski trips. Clients include CV Villas, Mark Warner, Skiworld, Beachcomber Tours, Simpson Travel, Sunvil, Travel Editions and Martin Randall Travel.

    Contact Us

    Tel: +44 (0) 2921 672500
    Tigerbay Software Ltd
    Longcross Court,
    47 Newport Road, Cardiff CF24 0AD

    Latest News & Blog Posts

    Contact Us

    Tel: +44 (0) 2921 672500
    Tigerbay Software Ltd
    Longcross Court,
    47 Newport Road, Cardiff CF24 0AD

    Latest News

    Latest News

    Trusted By

    • Trustedby Snowchateaux
    • Trustedby Turquoise
    • Trustedby Martin Randall Travel
    • Trustedby Firefly
    • Trustedby Brightwater
    • Beach Comber
    • Trustedby Your Holiday Designers
    • Trustedby Mark Warner
    • Trustedby Richmond
    • Trustedby Cv Villas
    • Trustedby Sunvil
    • Trustedby Simpson
    • Trustedby Travel Editions


    • Partners GBGroup
    • Partners Institute Travel Tourism
    • Partners Amadeus Parnter Network
    • Partners Multicom