About us

We know your business. With a combined experience of over 100 years in the leisure travel industry, our team offers leading-edge solutions, designed and developed specifically for tour operators.

Our Team

Dave Cruickshank, CEO ATCORE

Dave Cruickshank, CEO ATCORE

Dave joined ATCORE in 2015. With over 10 years in the travel sector, he brings a wealth of strategic, marketing, digital and commercial experience in leading global businesses and innovative start-ups. Dave's strong leadership is complemented by his expertise in developing strategic growth plans, as well as identifying industry trends and customer needs.

Carl Morgan, Managing Director

Carl Morgan, Managing Director

With over 13 years experience designing and delivering technology solutions, Carl Morgan has managed systems deployment for over 130 UK tour operators. A true industry one-off, he is able to balance a forensic understanding of the complexities of tour operating with a pragmatic approach to project management.

Richard Hodge, Software Architect

Richard Hodge, Software Architect

Richard Hodge has taken on some of the most technically complex challenges facing today's tour operators. Since joining Tigerbay he has designed systems that manage inventory control, pricing and cache management, enabling Tigerbay to provide the best-in-class solution on the market.

Stuart Whyle, Operations Manager

Stuart Whyle, Operations Manager

Stuart has a background in software development, managing infrastructure and service delivery. His role as Operations Manager is to help manage the business as we continue to grow. He is responsible for ensuring that Tigerbay is responsive to customer needs, while also keeping pace with new projects and customer opportunities.

Mike Cheng, Helpdesk Manager

Mike Cheng, Helpdesk Manager

Mike leads the helpdesk team, with responsibility for handling client enquiries, system updates and trouble-shooting. He has a wealth of experience in the infrastructure and application sectors, most recently in CGI, in a variety of roles such as service desk team leader, problem manager and application service lead.

Justin Clarke, Development Manager

Justin Clarke, Development Manager

Justin oversees the development and testing teams, and has overall responsibility for managing processes, quality and delivery. He comes from a technical background and applies a hands-on approach to management, successfully delivering multiple large-scale complex developments to our clients.

Paul Charlton, New Business Manager

Paul Charlton, New Business Manager

Paul is responsible for sourcing and developing new business opportunities for Tigerbay. With over 15 years’ experience in both the tour operator and travel technology sectors, Paul has a great understanding of client needs, and is focused on developing successful, long-lasting business relationships.

Vicki Tittley, Head of Sales & Marketing

Vicki Tittley, Head of Sales & Marketing

With a wealth of experience in travel technology, Vicki works closely with tour operators to understand how they work, gather system requirements and demonstrate how technology can make a positive impact on their operations.

Ollie de le Vingne, Project Manager

Ollie de le Vingne, Project Manager

Ollie's role as Project Manager is to manage the implementation process with Tigerbay's clients to ensure they are getting the best from the system. He joins us from Skiworld UK, where he was UK Operations Manager. His background gives him a unique insight into his new role as he has experienced project implementation and development from the client side.

Paul Cavacuiti, Senior Business Analyst

Paul Cavacuiti, Senior Business Analyst

Paul has worked in travel technology for 14 years, helping to provide systems to a large number of tour operators, both in the UK and abroad. He has held a variety of roles, from Support and Test Analyst, to Business Analyst, and more recently, Product Consultant. He has a detailed understanding of the technical and commercial challenges faced by today's tour operators, and the software requirements they generate.

Jenny Bumford, Delivery Manager

Jenny Bumford, Delivery Manager

Jenny has considerable experience in travel technology, most recently as an Implementation Consultant . She has a solid understanding of tour operator software requirements and the challenges of implementation. She has overall responsibility for project delivery, co-ordinating the development and support teams to schedule work, plan resources and provide good customer outcomes.  

Ben Roseveare, Digital Services Director

Ben Roseveare, Digital Services Director

Our Digital Services division is headed up by Ben, who was recently described as a "travel industry veteran". He has a successful 20 year track record of leading the sales and marketing delivery for multiple tour operators, including Mark Warner, Exodus Travels and the Intrepid Group. Ben will challenge your way of working, the systems you have in place, and ultimately deliver improved performance solutions to your business.

Our Story

What we do

What we do

Building exceptional technology since 2008

Tigerbay was launched in 2008 in response to demand for purpose-built tour operator web technology.Since then Tigerbay has designed, built and developed a system that can be delivered as an end-to-end sales and management system, or integrated with existing websites. In December 2015 Tigerbay was acquired by the Atcore Technology Group providing Tigerbay with investment and support from the leading supplier of high performance and e-commerce platforms to the largest leisure travel companies.

Helping you achieve your objectives

Our technology and service is built to meet the needs of tour operators. We are committed to maximising efficiency, profitability and customer experience for your business. We listen carefully to your challenges and opportunities, working with you to find affordable and effective solutions.
Who we are

Who we are

Dedicated team of in-house developers

Tigerbay's dedicated development team designs and builds all of our client-facing products from our head office in Cardiff. We are highly selective in our recruitment of talent, taking time to identify the right skills, experience and personalities to take our business forward and deliver the best service to our clients.

Industry-leading reputation

Tigerbay has experienced steady and sustainable growth, building an industry-leading reputation. We live and breathe travel, keeping abreast of the latest trends and developments and forging close relationships with our customers across the industry. We are also members of the TTI (Travel Technology Initiative) and ITT (Institute of Travel and Tourism).

Many Tour Operators already trust TigerBay.
See what they have to say about us.

Trusted By

  • Beach Comber
  • Trustedby Turquoise
  • Trustedby Mark Warner
  • Trustedby Snowchateaux
  • Trustedby Richmond
  • Trustedby Your Holiday Designers
  • Trustedby Brightwater
  • Trustedby Sunvil
  • Trustedby Martin Randall Travel
  • Trustedby Cv Villas
  • Trustedby Travel Editions
  • Trustedby Firefly
  • Trustedby Simpson

Partnerships

  • Partners Institute Travel Tourism
  • Partners Multicom
  • Partners Amadeus Parnter Network
  • Partners GBGroup